frequently asked questions

Are your products authentic?

How much does delivery cost and how long does it take?

Do you offer free shipping over a certain amount?

Which payment methods do you accept?

How can I return or exchange a product, and within what time frame?

Who covers the cost of the return?

Can the color and look of the products differ from the photos?

Are the products available on the website also available in-store?

Can I reserve a product and pick it up at the store?

Where is your store and what are your opening hours?